Finding a good plumber is like finding a good doctor. Once you have found one that works and helps you then you keep them for as long as possible. Not having water or plumbing facilities is a nerve-wracking and frustrating time, knowing that there are plumbers you can rely on relieves a lot of pressure. Below are a couple of tips that can ensure you get a great plumber and great service and that you keep their details handy at all times.
There are a number of plumbers in the Southern Suburbs, now its time to just sort the wheat from the chaff. Call a number of plumbers to get a rough estimate of what a specific piece of work will cost. If you are just shopping for a plumber for a long-term maintenance relationship, ask for a maintenance or service check to assess the standards of plumbing in your house. This will also be able to give you a better understanding of how each plumber works, their capabilities and their costs.
Customer service is integral to the plumbing industry. How quickly the plumber responds to enquiry and how fast they organise to view your problem can show you their efficiency and how much they value their clients. Polite and helpful are the attitudes that you want to encounter when dealing with plumbers and employees of plumbing services. Customer service is a tip-off on how well a plumber will treat you all the time.
Never trust a plumber that wants to give you an exact estimate of the cost of the work over the phone. In order for a plumber to give you an accurate estimate and a solid quote with no future or hidden costs, they have to visit your house and inspect the site. Only once they have seen the actual problem can they be realistic about fixing it. Once you have accepted a quote there should be no extra costs afterwards, the work should be covered in its entirety by the quote. Most plumbers will be able to give you a deadline on completion of work. A good plumber will stick to this as much as possible.
"If you think it's expensive to hire a professional to do the job, wait until you hire an amateur."
- Isabel G - 1 July 2023
- Jonathan H - 1 July 2023
- Miriam J - 1 July 2023